team Archives - Optima

2020: A Year in Review

Posted on December 30, 2020December 30, 2020 by Nancy

As 2020 comes to a close, we’re taking this moment to reflect and look back on all that’s happened through this unexpected, unprecedented year. From our team, to our projects to Optima as a whole, we’ve learned, grown and thrived. Here are just a few of the highlights:

7180 Optima Kierland, winner of the Outstanding Property Award London for Winner in Architectural Design, surpassed its 85% sold milestone.

Projects and Properties

This was a big year of growth for us with many exciting projects. In Arizona, we launched the lease-up of the new 7140 tower at Optima Kierland Apartments, the second apartment tower within the Optima Kierland development. Also within Optima Kierland, 7180 Optima Kierland surpassed its 85% sold milestone.

And in Chicago, our portfolio expanded with the groundbreaking of Optima Lakeview and the approval of Optima Wilmette, two projects we look forward to making future strides with in the coming year.

Awards

We were honored to win thirteen awards this year. Our architecture and design were acknowledged with the AIA Chicago Design Excellence Awards for Distinguished Building (Whale Bay House) and the Outstanding Property Award London for Winner in Architectural Design four times over (Whale Bay House, Arizona Courtyard House, 7180 Optima Kierland and Optima Sonoran Village).

Our property management team was recognized with the Best Community & Management Team Tribute Award by the Arizona Multihousing Association.

Meanwhile, our corporate culture was acknowledged with the award for Crain’s Chicago Business Best Places to Work 2020, and AZCentral Top Companies 2020.

To see the full 2020 lineup, visit our awards page.

Culture

Throughout the year, we rallied to keep our culture thriving and to ensure our team stayed more connected than ever. We launched our Be Well | Work Well initiative, made up of the Be Well | Work Well Newsletter and new Wellness page within our company intranet , focused on keeping our team well: mentally, emotionally, socially and physically.

We created a new normal and found ways to have fun together, even while apart, through virtual trivia, virtual happy hours supplying cocktail kits and our dueling pianos virtual holiday party. We brought families into the fun, too, with our innovative “Optima Community Garden,” sending seed packages for team members to plant in their home gardens, and with our pumpkin carving contests, sending supplies and holding voting to determine a winner.

We can’t thank our leadership, team members and communities enough for rising to the occasion and making this year special. Going into 2021, we’re excited to continue innovating, growing and achieving together.

Team Member Spotlight: Hunter Gross

Posted on November 4, 2020 by Nancy

Our buildings and communities wouldn’t thrive without our incredibly talented team members, especially in a year where maintaining clean and safe spaces feels more important than ever. We recently sat down (virtually) with Hunter Gross, the Maintenance Supervisor at Optima Sonoran Village, to talk about how his work makes a difference in our Arizona community.

Tell us a bit about your background and the role you play at Optima.

Out of high school, I went into the construction field and from there I went into a maintenance and cleaning supervisor role in Phoenix. After that, I ended up at Optima. I’ve been here for a year and three months; for a year as a technician, then promoted to supervisor for our Sonoran Village property. In my role as supervisor I am responsible for hiring, training, and guiding our service technicians; we can see 30-40 new service tickets daily and we have a 24-hour completion goal. I am responsible for ensuring service is completed to the Optima standard which often includes following up on many different work orders to see that the residents were satisfied.

What drew you to Optima initially, and what’s kept you working there?

I tend to get bored with day-to-day tasks, but working at Optima gives me different challenges that set a nice change of pace, which keeps me engaged. I also have a team that helps me problem solve, oftentimes working with other Optima teams to find better solutions. Especially this year with the pandemic, everyone was ready and willing to work together.

How does maintaining the buildings at Optima differ from other properties/buildings?

Optima’s design and materials sets them apart and makes them unique; concrete and exposed steel beams often present challenges when making additions or repairs. Thankfully, Optima is structured so we can communicate with the architecture and design team to help determine the best solutions.

Optima’s properties are also very large-scale. Even regular, preventative maintenance takes a longer time since they’re so spread out and populated. We have five different buildings just across Sonoran Village, and just transporting tools from one to the other is a process.

Optima has a distinct set of values that really differentiates it from other companies. Which values really speak to the work you’ve done at Optima?

Definitely our “there’s a solution to every problem” value. Especially in our line of work, we’re always trying our best to find solutions to even minor issues. And whether it’s the architecture, construction or design teams, we have a ton of resources at Optima that allow us to problem solve. This year in particular, that seems more important than ever.

Inside Our Team: Accounting

Posted on July 13, 2020September 1, 2020 by Nancy

The backbone of our success at Optima is the way our team seamlessly communicates, collaborates and comes together. Back in February, we got to know our property management team, and today, we’ll dive into what makes our accounting team so fantastic.

With accounting operating as “the language of business,” we rely on our accounting team to communicate crucial financial information both internally and with our stakeholders. Their ability to communicate through numbers, data and insights is crucial when we seek to build out strategic partnerships, make high-level decisions and continue operating seamlessly, efficiently and smartly.

We couldn’t do what we do without the help of our accounting team — and they couldn’t do what they do without an internal accounting team that celebrates its own culture and values. Here’s what they had to say about working on the accounting team

When asked what makes the team work, Chrissy Battistella, Optima’s Controller, says “Compatible personalities and great leadership.” Aurelia Mustafa, a Property Accountant, second that, saying it’s “a balance blend of personalities and communication.”

As for what they love most about working on the accounting team? Battistella says, “The people. Each team member contributes equally to the team, we all lend a hand to one another when needed. There is always an open line of communication between all the team members and each with their coach.” Szilvia Springer, a Senior Staff Accountant, adds, “Everyone has clear responsibilities, there is no micromanagement. We know what and when to get done.”

With the team being so tight-knit, it’s only natural that they learn from one another on a daily basis. Battistella says what she learned from her coworkers is “patience and teamwork. It takes a lot as a coach to effectively manage my time helping each team member, but they are all patient and respectful of my time as I am of theirs.” Mustafa chimes in, sharing, “They are a sense of support though we work on entirely different projects. Our weekly meetings allow our team to express ourselves speaking on projects we are working on and that sometimes lead to personal conversations in an organic way where we find ourselves exchanging opinions/experiences.”

With our holistic business model that encompasses architecture, development, general contracting, sales/brokerage, asset/property management, and shared services, each of our talented teams are part of what makes Optima great. Think you would be a good fit on the Optima team? Check out our current open positions to inquire about joining our team.

Inside Our Team: Property Management

Posted on February 20, 2020January 11, 2024 by Nancy

On any given workday, our talented teams at Optima contribute and collaborate to keep things moving forward. Back in November, we got to know our construction team. Today, we’ll dive into what makes our property management team so fantastic.

As stewards of our luxury multi-family developments, our property management team members are charged with providing the highest quality experience for our residents. Available to meet any need or tackle any problem, teams in both Arizona and Illinois work tirelessly to provide on-site support for our communities.

Here’s what a few of our team members had to say:

“Each person has a strong sense of accountability and incredible work ethic, but above all else, we appreciate that building and maintaining positive relationships with others is essential. We think of ourselves as genuine and kind people who want to do right by our residents, prospective residents, vendors and teammates.”

“I love recognizing everyone’s accomplishments and celebrating together.”

“I’ve really learned the impact of kindness from my team members. I have been so humbled and impressed by the thoughtful, wonderful people I work with and how the extra steps they take can have profound impact. Because we work in the place that our residents call home, we sometimes see them in their most vulnerable moments. At these times, I have seen my teammates go above and beyond for residents who have had illness, loss, hard times or even just a bad day and they do it without being asked because that’s just who they are as people.

“I’ve learned that it’s a privilege to find team members who have a strong work ethic and connect with our values. At Optima we all own what we do.”

Inside Our Team: Construction

Posted on November 6, 2019January 11, 2024 by Nancy

To fuel our vertically-integrated business model, Optima is composed of strong, multi-faceted teams that ensure an effective and efficient workflow throughout our projects. Ever since our inception, we have recognized the benefits of harnessing collaborative teams, and we’re not alone. According to Forbes, productive team environments are the new vision for successful and satisfying employment. Adaptability, trustworthiness and openness are key components in coordinating team actions and solving challenging problems.

Now more than ever, teamwork is recognized as a critical part of successful work culture. Our construction team at Optima is no exception; the team is currently working on two buildings in Arizona, just wrapped up another project ahead of schedule and is growing in Illinois as we prepare for upcoming projects in the Chicago market.

Construction at Whale Bay House, New Zealand

When asked about what makes their team amazing, here are some of the things our construction team members had to say:

“We understand what the needs of the job are and strive towards a common goal to get things done. If someone makes a mistake, they own the mistake and fix it themselves so they learn and grow from the experience.”

“We all pitch in and help one another. If one of us has a problem, we all have a problem and will work together to find an answer.”

“I love the team we have gathered; they are knowledgeable and willing to learn.”

“I absolutely have learned leaps and bounds! I found my passion. Similar to a child in a sugar shop, my brain is soaking up everything like a sponge! I smile just talking about decking, and vetting subs for new partnerships!”

With our holistic business model that encompasses architecture, development, general contracting, sales/brokerage, asset/property management, and shared services, each of our talented teams are part of what makes Optima great. Think you would be a good fit on the Optima team? Check out our current open positions to inquire about joining our team.

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Tag: team