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Our Beliefs: All In, All the Time

Our beliefs are the principles that unite us, that inspire us each and every day to work toward a shared vision. One of those beliefs — all in, all the time — speaks to our unparalleled dedication, drive and willingness to do everything we can in the pursuit of exceptional design, from the small details to the big picture. We’re constantly at the drawing board with all cylinders firing, ensuring that what we deliver is in its best, most efficient form. That’s Modernism, and that’s Optima.

Our ability to commit so fully is made possible by our vertically integrated business model. Tired of the traditional red tape within real estate development companies, Optima founder David Hovey Sr. wanted to do something different, to start a company built around its dedication to exceptional design. We’re as passionate about the small details as we are about the big picture, and we operate at a pace — and with degrees of precision and attentiveness — that are unparalleled in the real estate development world. We invite the challenge of doing something that others say cannot be done, because we know that it can. 

Thus far 2020 hasn’t been short of challenges, but our team has faced them head-on, from staying inspired to keeping focused through COVID-19. To keep Optima Kierland construction on track, our Arizona construction team worked tirelessly. They adapted through increased safety measures, adjusted schedules and constant communication to make sure everything still ran smoothly.

No matter the situation, we are adaptable and equipped to respond to challenges as they arise. More than just committed to a shared vision, we’re nimble and quick on our feet, bringing unique and innovative solutions that yield better results. To be all in, all the time — it’s not just built into our DNA, it’s built into how we navigate our work and our world every day.

Inside Our Team: Accounting

The backbone of our success at Optima is the way our team seamlessly communicates, collaborates and comes together. Back in February, we got to know our property management team, and today, we’ll dive into what makes our accounting team so fantastic. 

With accounting operating as “the language of business,” we rely on our accounting team to communicate crucial financial information both internally and with our stakeholders. Their ability to communicate through numbers, data and insights is crucial when we seek to build out strategic partnerships, make high-level decisions and continue operating seamlessly, efficiently and smartly. 

We couldn’t do what we do without the help of our accounting team — and they couldn’t do what they do without an internal accounting team that celebrates its own culture and values. Here’s what they had to say about working on the accounting team

When asked what makes the team work, Chrissy Battistella, Optima’s Controller, says “Compatible personalities and great leadership.” Aurelia Mustafa, a Property Accountant, second that, saying it’s “a balance blend of personalities and communication.”

As for what they love most about working on the accounting team? Battistella says, “The people. Each team member contributes equally to the team, we all lend a hand to one another when needed. There is always an open line of communication between all the team members and each with their coach.” Szilvia Springer, a Senior Staff Accountant, adds, “Everyone has clear responsibilities, there is no micromanagement. We know what and when to get done.”

With the team being so tight-knit, it’s only natural that they learn from one another on a daily basis. Battistella says what she learned from her coworkers is “patience and teamwork. It takes a lot as a coach to effectively manage my time helping each team member, but they are all patient and respectful of my time as I am of theirs.” Mustafa chimes in, sharing, “They are a sense of support though we work on entirely different projects.  Our weekly meetings allow our team to express ourselves speaking on projects we are working on and that sometimes lead to personal conversations in an organic way where we find ourselves exchanging opinions/experiences.”

With our holistic business model that encompasses architecture, development, general contracting, sales/brokerage, asset/property management, and shared services, each of our talented teams are part of what makes Optima great. Think you would be a good fit on the Optima team? Check out our current open positions to inquire about joining our team.

Our Beliefs: Passion for Creating

Our beliefs are the principles that unite us, that inspire us each and every day to work toward a shared vision. One of those beliefs passion for creating directly addresses the drive that propels us forward each day. We do what we do because we love great design, and believe in the power of great design to inspire awe and wonder. 

What does passion for creating look like? At Optima, we all create. Our culture is marked by openness and inclusiveness; we value collaboration and partnerships. More than just all creating, we create together.

One of our construction team members put it best when stating: “We all pitch in and help one another. If one of us has a problem, we all have a problem and will work together to find an answer.” Collaboration is inherent in creation, and it’s what pushes the boundaries of what we do and how we discover new ways of innovating. 

Recognizing that we achieve more together drives our desire to be part of a common purpose, to share knowledge and to achieve collectively. Everyone has a voice; ideas can come from anywhere and can be shared across teams in real time. We are able to look at every angle, own every detail and relish contribution from everyone. 

Staying Creative During COVID-19

During COVID-19, we’re spending more time at home than we’re maybe used to. For some, this means extra time spent playing with — and managing — the kids, for others, any extra time offers a much needed pause to rejuvenate, refresh and stay well. No matter the unique situation, we’re all coming together and responding to the situation in thoughtful, creative ways. Here are just a few ways our team is staying creative (and sane) during COVID-19:

Staying creative during COVID with handmade cards

Making New Traditions

I’ve been taking out my markers to make a few bubble letter posters for car parade birthday greetings and if I can’t get there in the car, then I’ll just show my artwork in the Zoom birthday party. 

Each day I play either online canasta or online mah jongg with my friends.   Canasta has become part of my nighttime ritual, a way to catch up on everyone’s day while playing a hand on-line and we talk on Discord at the same time so we feel like we’re real gamers like our kids!”

-Jennifer Oppenheimer, Senior Vice President

 

Painting… Nonstop

“I don’t know how creative I’ve been, does painting almost every square inch of our house count as creative? I’m working on our kitchen cabinets right now.”

-Shelby Vukic, Office Manager & Executive Assistant

 

Slowing Down to Stargaze

“What I think I’ve enjoyed the most is slowing down, and not having to go go go all the time. Being able to relax outside in the evening, take a dip in the pool, soak in the hot tub and see the AZ stars. I have been enjoying my mornings watering all our potted plants, herbs and flowers in the back. I’ve been cooking a lot, we are eating better, and with fresher ingredients too. Saving money on not eating out as much as we were doing!”

-Jamie Springer, Regional Manager

 

Becoming Adventurers, Gardeners and Ornithologists

“Big things have happened in my house during shelter-in-place. My son became potty trained and learned how to ride a scooter. We play with the bouncy house in the backyard every day that the weather allows and go on a ton of nature walks. We live on a ravine so we go out looking for deer, foxes, fish, and birds. The kids have a blast. We spend a lot of time looking through binoculars these days – we have an owl living in a tree in our backyard as well as woodpeckers, robins and cardinals.  The other day we spotted a scarlet tanager.  We’ve become a house of ornithologists!  We also planted some seeds in our garden – so far just arugula and basil but we plan to plant the rest next weekend.”

-Ali Burnham, Marketing Director

 

From our homes to yours, we hope these stories provide some inspiration and help you find new ways to stay creative during COVID-19, too!

 

Team Member Spotlight: Karl Schneider

At Optima, our values are present in every aspect of our operations, from our high-level, vertically-integrated business model to our daily work routines. They are embodied in our team members, who exemplify how our values withstand the test of time, and in turn, help foster long-lasting careers. Ultimately, we want Optima to be a place where our talent can have rewarding years of growth and development. Recently, we interviewed Karl Schneider, our Senior Vice President of Construction, about his journey at Optima over the past 28 years: how it’s helped mold him as a leader and dynamic thinker, and what he’s learned over almost three decades.

Tell us a bit about your background and the role you play at Optima.

My current role as Senior Vice President of Construction is to oversee the Arizona construction team. I work with a team of talented construction superintendents as well as train new team members, educate our team on safety and writing contract scopes.  I work with the Sales Office and our Leasing Team to turn over our luxury condos and apartments at the highest level possible.  All while building strong, lasting relationships with the Optima team, engineers and local building officials.

How did you first begin your journey at Optima?

I went to college at the Illinois Institute of Technology in Chicago where Optima founder, David Hovey Sr. was an Architecture professor. When I realized David Hovey Sr. was also the owner of Optima, I  knew that I wanted to be hired as an intern while in school.  I started at 19-years-old as a laborer and customer service rep, caulking baseboards and getting houses ready for move-in. From there, I worked my way up, moving to Arizona in 2004, and have been here ever since. 

What drew you to Optima initially, and what’s kept you working there all these years?

I never wanted to go to college, but my parents insisted. I wanted to work with my hands as a carpenter and I was interested in seeing things built, so I thought architecture was the next best thing to keep me close to building buildings. When I found out David was doing both construction and architecture, I wanted to be a part of the Optima team. As an owner/developer, there’s no red tape at Optima like there is at a traditional practice. Our problems take minutes to solve instead of months, and the excitement of the everyday evolution of a building is so rewarding. 

How do you view collaboration within Optima?

The collaboration at Optima is awesome because you can pick up the phone and talk to all different parts of the operations, whether it’s architecture, sales, leasing, or marketing. You have access to everyone and don’t need to go through a chain of command; everyone is viewed as equal. 

Which Optima values really speak to the work you’ve done at Optima and your methodologies?

“Exceptional design inspires everything” is one that definitely resonates; all of us are encouraged to speak our mind during the design/build process. If we see something that isn’t ‘Optima-esque’, we can speak up and impact change. For example, we have some wood paneling going in on an amenity level and our team has varying opinions on if it looks good. David Hovey Sr. listens to our feedback and personally checks it out. In a lot of organizations, you lose that level of interest from the principals. 

“Building long, lasting relationships” is another; we will forego being ‘right’ to keep our relationships with subcontractors healthy. 

And “there’s a solution to every problem”…there’s nothing more true! Vertical integration gives us vast knowledge through different disciplines that make problem solving easy. Design, construction, or marketing all look at problems through different lenses and we all collaborate throughout the process.

What are some things you’ve learned over the last 28 years? And how do they inform the work you’re doing now? 

Moving to AZ and not having ‘long lasting relationships’ to start was difficult. You never work alone; it’s the whole team that makes a success, and back in 2004, I learned that the hard way. As good as you think you are, you’re only as good as the team around you.  At Optima, we have an incredible team.

Our Beliefs: Freedom to Innovate

At Optima, all aspects of our work are deeply saturated by the passion and values instilled in Our Beliefs. Our team unifies around these beliefs, enabling us to create more collaboratively, to communicate more effectively and to be collectively inspired by a shared vision. One belief — freedom to innovate — speaks to the degrees of freedom that we enjoy, allowing us to continually instill our work with inventive thinking and approaches.

As a vertically-integrated business, we serve as the owner, the architect, the general contractor, the developer, and property manager, allowing us to keep our hands on all parts of the process. With a full-throttle, approach to every aspect of building, from inception to execution, inherently we hold unique degrees of freedom and adaptability.

7160 Optima Kierland
7160 Optima Kierland

Take when we were building 7160 Optima Kierland, the first tower of Optima Kierland Apartments, for example: we were able to shift on a dime and seize opportunity when it was presented. At the time of construction, we identified a rapid increase in market demand for three-bedroom units and quickly adapted mid-build, creating three-bedroom units, even after concrete had been poured.

As project architect, we modified plans and ensured no adverse cost impact resulted, coordinating with our design team maintaining bathrooms and shafts in their original location. As general contractor for the project, we engaged quick responses from partners without affecting project delivery. 

Each and every day we make our decisions based on what we believe is right, without compromising our vision. The freedom to innovate is at the core of this decision making process — driving our work each and every day to be better, more efficient and more inventive.

Staying Connected Amidst COVID-19

At Optima, we operate with an intense passion for creating together. Ours is a highly collaborative team, often communicating in real time to share ideas and inspiration as part of our vertically-integrated business model. With collaborative systems already in place, our team is staying connected as ever during COVID-19, across states, offices, communities and jobsites, with some currently operating from home. 

Beth Maher heads up Learning and Development at Optima, placing emphasis on the wellness of our team along the way. We sat down (digitally) with Beth and asked her to share how she’s guiding our team through continuing to stay connected, and continuing to stay well, during this time.

Sharing Wellness Resources

Wellness has always been pivotal in our culture, but Beth shares, “It’s become a priority now more than ever. We want to provide additional wellness support to all our coaches and team members to help guide them through the changes many are experiencing from this new environment.” Wellness resources are being offered universally across our team — from architects to property managers to the construction team — giving all access to meditation and yoga guidance and other activities that can be done no matter where you are. Through our partnership with GROW LMS, we recently rolled out a set of online wellness courses that are available for our entire team.

Staying Connected

“Connectedness is at the core of Optima,” Beth explains. The Optima Wellness Page in the company intranet is just one source of connectivity where many resources are located. All teams continue to communicate seamlessly by regularly hopping onto Microsoft Teams, where we continue to share ideas in real time. We also use the Yammer app, which is a messaging board where we share inspirational quotes and ideas. We continue to engage at a safe distance over video chat too, whether that’s for a quick brainstorming session or to come together for a company-wide trivia night or virtual book club discussion.

Looking to the Future

The current state of the world may prove to be a challenge in some ways, “but we have the resources to keep everyone connected no matter what,” Beth affirms. “I’ve never worked in an organization that has such strong connectivity between its team members and coaches.” Human connection is important now more than ever, and it is this connection we have at Optima that will enable us to stay agile, strong and able to tackle this challenge together. 

Working From Home at Optima

Achieving work-life balance has taken on new gravity as we shelter-in-place. At Optima, our teams are with you every step of the way to ensure you have a productive workday, and find daily fulfillment and joy in the comfort of your home. Here are just a few of the ways our properties are already optimized for people’s remote working needs:

Home office space at Optima Signature
Home office space at Optima Signature

Distinct Work Zones

One of the biggest challenges when working from home is achieving a healthy separation between work and life. At our multifamily communities, each home is designed to have space for a desk and at-home workspace. With the opportunity to have a dedicated work zone, you’ll be able to create an environment that is conducive to your daily success and that allows you to tackle any challenge. 

Home office space at Optima Sonoran Village
Home office space at Optima Sonoran Village

Connection to Nature

A shelter-in-place order doesn’t mean we have to separate ourselves entirely from the outdoors. It’s important to continue finding sensitive ways to get your daily dose of sunshine. With the integration of the built and natural environment integral to our design sensibilities, all of our communities feature vast outdoor spaces, with many homes offering significant outdoor living spaces. These outdoor spaces are the perfect place to take advantage of weather on a nice day like having an outdoor picnic on your balcony.

Engaging Digital Programming

Our property management teams are committed as ever to ensuring that our communities and residents stay connected — with one another and with their daily patterns. We’ve been hard at work putting together virtual event series and fitness classes that allow Optima residents to enjoy a full array of digital amenities from the comfort of their own home. Some of this programming includes digital patio workouts with a fitness trainer at Optima Sonoran Village, digital fitness classes with an onsite trainer at Optima Signature and even building-wide movie, trivia and comedy nights at Optima Kierland Apartments.

As we continue to shelter-in-place and practice social distancing, our buildings and our teams are ready to collaborate and come together to make being home even more enjoyable for our communities.

Our Beliefs: Lasting Impact

As part of our culture at Optima, our team is aligned around a set of beliefs that provides unity, clarity and meaning to the work we do everyday. One belief — committed to lasting impact — addresses our dedication to design solutions that raise the bar, withstanding the aesthetic test of time to leave a positive, lasting impact on people and the built environment that surrounds them.

From our earliest days, we have approached our work with this mindset. Our first project was in 1978 — a condominium complex at South Kenwood Avenue and East 54th Street in Hyde Park. We acquired the in-fill property at auction, and built six townhouses using Chicago common brick (they are still standing and occupied today). This project established a throughline that stays with us to this day, as we continue to pursue each project with the same intention, inspired by the people who live in and around them. 

Interior of South Kenwood and East 54th Street
Interior of South Kenwood and East 54th Street

As a natural outgrowth of our focus on people and the places they inhabit, we pay particular attention to how interior space is designed and experienced. Whether it’s our multi-family residences or single family homes, each is outfitted with a multitude of amenities, outdoor spaces and thoughtful design. We also deliberately curate the commercial spaces within our multi-family properties to benefit our residents, tailoring the selection of retailers to include restaurants & juice bars, schools, veterinary services or health & wellness spaces that align with the mix of residents and their needs. 

Our passion for buildings that last also translates into how our projects impact our earth. From LEED and IgCC certifications to conscious materials, we design with eco friendly functionality in mind. In building Relic Rock, we utilized design and materials to reduce the need for electricity and heat, lowering the building’s environmental burden. As we continue to grow in our practices, we will continue to implement more conscious design to ensure that our buildings work harmoniously with the surrounding nature.

Courtyard Fountain “Cooling Tower” at Relic Rock.
Courtyard Fountain “Cooling Tower” at Relic Rock.

Through each project and with each detail large or small, we strive to improve our communities and the lives of our residents for years to come. Stay tuned for more features on our beliefs as we dive deeper on what makes Optima function and thrive.

Giving Back: Feed My Starving Children

As part of our commitment to building strong communities, we often turn our efforts outward and partner with local businesses and nonprofits that share our beliefs and passions. Recently, our teams in Arizona and Illinois both rallied and collaboratively supported a cause together, volunteering with Feed My Starving Children. 

Feed My Starving Children (FMSC) is a nonprofit dedicated to eradicating child hunger in both body and spirit. Their organization believes that hope starts with food, and coordinates with food distribution partners that stay with communities for the long haul, empowering them to move from relief to development. By providing proper nourishment and nutrition to children in need, FMSC is unlocking their full potential, helping children grow and thrive. 

On Thursday, February 13, thirteen Optima team members from offices in Arizona and Illinois volunteered at their respective locations. Over the course of the day, we assembled food donations and packed 164 boxes bound for communities in need, providing 35,424 meals. These meals will be enough to feed 96 children for an entire year. In addition to dedicating our time, our team made a donation that will feed three families for one year.

Our team members cherished the experience. Heather Williams, Community Manager at Optima Kierland Center in Arizona said, “Volunteering with Feed My Starving Children was an eye-opening experience. It’s heartbreaking to think about the number of children and adults that face starvation as a reality. The work this organization is doing to help feed families across the globe is inspiring and I am really grateful to have had the opportunity to contribute in a small way.”

Tarryn deKock from the People Experience team in Glencoe agreed, “It was such a rewarding, fun, feel good day spent with my team members, giving back to those less fortunate. I felt so grateful for what we have and how lucky we are!”

To learn more about Feed My Starving Children and how you can help end childhood hunger, visit their website here

person name goes here

Maintenance Supervisor

Glencoe, IL





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